27 Oct Halloween Horror Stories: Submittal gone wrong!
Once upon a time, a Client told Robbin Hayne (aka the Boss Man) that he would like to build a new house and start construction the following spring. Boss Man thought, no problem, me and my girls can get that approved for you…
Robbin’s Girls worked diligently with the Boss Man’s redlines and countless Zoom meetings (some of which could have been an email) to finalize a submittal package. They were so happy that they made their deadline and were ready to submit on time… and then the horror really began…
Hayne
Boss Man: It’s been a few weeks since we submitted those plans and we haven’t heard anything… Can you girls check in on them?
Robbin’s Girls: Absolutely!
Hey City Plan Checker, did you get our hard copy submittal? We haven’t heard anything from you or received an invoice?
Insert Fictional City name here.
City: Oh, shoot, I think I lost your plans.
Boss Man & Robbin’s Girls: WHAT!?!?!?!?!
I’m so sorry. We just started digital submittals, would you like to be the first submittal to help expedite your project?
Absolutely! Here is a Dropbox Link.
Ok, well do you have an upload link?
I am sorry, we cannot accept files that way.
Here is a specific project folder to upload your plans.
We patiently wait an additional few weeks before we check in again…
Hey, we just wanted to check in and ensure you had everything you needed to process our permit application…
Oh, Ok. Do you know when we will know who our new planner will be assigned.
I’m so sorry, but your original plan checker has left the city. You will be assigned a new plan checker soon.
We are currently experiencing a backlog of projects and we do not have an estimated time for your new planner to be assigned…
Ugh, that is unfortunate. Hayne patiently waits a few weeks and checks back in…
Just checking in …
Oh! Great!
Wait, what???
Great news, we just assigned you a new plan checker. They should be reviewing your project this week.
I am so sorry but your new plan checker is no longer working for the city. You will be assigned a new plan checker shortly.
Robbin’s girls start sending emails daily to get an update on the new plan checker…
Great news, we just assigned you a new plan checker. They should be reviewing your project this week.
I am so sorry but your new plan checker is no longer working for the city. You will be assigned a new plan checker shortly.
Great news, we just assigned you a new plan checker. They should be reviewing your project this week.
I am so sorry but your new plan checker is no longer working for the city. You will be assigned a new plan checker shortly.
Great news, we just assigned you a new plan checker. They should be reviewing your project this week.
I am so sorry but your new plan checker is no longer working for the city. You will be assigned a new plan checker shortly.
Wait, are we in the TWILIGHT ZONE??????
Update: We are still waiting to get a plan checker assigned… I guess that house won’t be starting construction in the spring…
What are your submittal horror stories??
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